Refund Policy
We thank you and appreciate You choose our platform to hire
Specialists for G.E.M Registration or product purchase with us on our Website iecregistration.org
(hereinafter referred to as “iecregistration.org”). Please read
this policy and the iecregistration.org terms and conditions
carefully as they will give you important information and guidelines about your
rights and obligations as our customer, with respect to any purchase or Hire
Specialist for G.E.M Registration services .
We make every effort to hire experts for you in time and
also that Experts provide the service to you as per the specifications and
timelines, however if, due to any reason, Experts are unable to provide you
with assistance services other than consultancy services, such as Assistance in
drafting and applications, which you can request from them, then you shall be
entitled to a full refund which shall be subject on the following situations:
1. The Refund shall be only considered in the event there is
a clear, visible deficiency with the service from Specialist.
2.If a customer has made a payment for a service and
subsequently requests a refund solely due to a change of mind, an inadvertent
application, or for any other non valid reasons without any fault, defect, or
responsibility on the part of the iecregistration.org and Specialists, the refund request will not
be entertained.
3.Refund requests shall not be entertained after the
work(Application Form, Submission on govt portal and Successful Registration)
has been shared by experts with you in the event of change of mind or an
inadvertent application, or for any other reasons without any fault , defect,
or responsibility on the part of the Experts; and
4.If the request for a refund has been raised 30 (thirty)
days after the purchase of a service or product has been completed and the same
has been intimated and indicated via email or through any form of communication
stating that the work has been completed by experts, then, such refund request
shall be deemed invalid and shall not be considered.
5.If the request for the refund has been approved by iecregistration.org,
the same shall be processed and intimated to you via email. This refund process
could take a minimum of 15 (fifteen) business days to process and shall be
credited to your bank account accordingly. We shall handle the refund process
with care and ensure that the money spent by you is returned to you at the
earliest.
6.In scenarios involving clerical errors attributed to
experts, spanning but not limited to spelling inaccuracies, address
disparities, and other common inaccuracies inherent in human activities, it is
expressly acknowledged that corrective measures shall be undertaken by the
experts without incurring additional costs. Nevertheless, it is underscored
that no refund shall be issued under such circumstances.
7.In instances where the delivery of services is impeded due
to Users-related shortcomings, such as inadequate document submission, failure
to provide essential information like user credentials for renewals, additional
document requirements, or any other factors that hinder experts ability to
provide services, refunds will not be issued.
8.In Special Condition we refund 20% of paid amount, but
decision is totally depend on iecregistration.org
9.We will not be considered in breach of Satisfaction
Guarantee policy or in default under any service terms, and we will not be
liable to the client for any disruption, interruption, or delay in the
execution of our commitments due to circumstances beyond our reasonable
control, such as earthquakes, floods, fires, storms, lightning, droughts,
avalanches, hurricanes, tornadoes, earthquakes, acts of God, public enemy, epidemics,
famines, court or government actions, changes in law, explosions, wars,
terrorism, armed conflict, labour strikes, lockouts, boycotts, or similar
events, whether anticipated or unforeseen (each referred to as a "Force
Majeure Event").
10. iecregistration.org strives to make every
effort to engage or establish communication with specialists within 24-48
hours. However, there may be instances when the process takes longer,
potentially exceeding 15 days, depending on the availability of experts. In the
event that the process of services has not commenced or communication has not
been provided within 15 days of payment, a full refund is available. These
services are provided based on user demand.
11.If a specialist has shared an application draft before 15
days, refund will not be considered
12.In scenarios involving clerical errors attributed to
experts, spanning but not limited to spelling inaccuracies, address
disparities, and other common inaccuracies inherent in human activities, it is
expressly acknowledged that corrective measures shall be undertaken by the
experts without incurring additional costs. Nevertheless, it is underscored
that no refund shall be issued under such circumstances.
13.Refund is not applicable for incomplete registration caused by official website malfunction or non-functionality.